Shipping policy
Shipping Policy – Pwolimarket
Order Processing Time
All orders are processed within 1–3 business days (excluding Sundays and public holidays).
Once your order is processed, you will receive a confirmation message with tracking details.
Shipping Time
- Within India: 3–5 business days
- Remote areas: 5–10 business days
Delivery times may vary depending on your location and courier availability.
Shipping Charges
-
Free Shipping on all prepaid orders.
- Cash on Delivery (COD) may include an additional fee
Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/email.
You can track your order in real time.
Delays & Issues
While we aim to deliver on time, delays may occur due to:
- Weather conditions
- Logistics issues
- High demand periods
We appreciate your patience in such cases.
Incorrect Address / Failed Delivery
- Please ensure your shipping details are accurate
- Orders returned due to incorrect address or failed delivery attempts may incur reshipping charges
Damaged or Lost Packages
If your order arrives damaged or is lost in transit:
- Contact us within 24 hours of delivery
- Share photos/videos for verification
We will arrange a replacement or refund after review.
Contact Us
For any shipping-related queries, feel free to contact us:
📧 Email: pwolimarket15@gmail.com
📱 WhatsApp: +91 9567701389
